A Fair Share of the Work? The Evolving Ecosystem of Crowd Workers

TitleA Fair Share of the Work? The Evolving Ecosystem of Crowd Workers
Publication TypeConference Paper
Year of Publication2018
AuthorsMaarry, K. E., K. Milland, and W. - T. Balke
Conference Name10th ACM Conference on Web Science
Conference LocationAmsterdam, The Netherlands

Crowdsourcing’s ability to forge new digital, and thus not location-bound, job opportunities spurred many visions of crowdsourcing’s social impact as an answer to failing economies and recessions, especially in developing countries. Yet, did the digital solution take the business world by storm and redefine the classical business process? Did it indeed mature into a stable source of income for a vast agile workforce, and did it fulfill the visions of social impact? While exploring whether the market place’s visions were fulfilled or not, we uncover a whole ecosystem the workers have built to leverage their productivity and earnings in the market place. In this paper, we shed light upon this system and all of its components, thus providing insights into the inner workings of the crowdsourcing platforms from the crowd’s side and raises attention to the need for engaging in research and creating tools.

WebSci-CrowdsourcingEcoSystem.pdf1.06 MB